Vote broken?

[TheTrueInsanity]

I voted today a few minutes ago, and it said I got the soul shards, but I never did, I stayed at my nearly 400k soul shards and never got the 2.5mil or however much it was. Could someone possibly explain why or is this a glitch? 

[malloy]

If you vote using a different alias other than your login name, you will not be getting the 2.5mil SS. Name must match the name you log in with and it has to be case sensitive.